Player support

How can we help?

Email mkingsupport@mking.com and include the game name, your Windows version, and the exact problem you encountered.

I ordered a game but cannot find the download.

Check your receipt email and spam folder first. If it is still missing, contact support with the full name used for the order and your order number.

What should I include with a technical question?

Send the game title, Windows version, the exact error message, and the steps that cause the problem. Screenshots are helpful when available.

Where can I buy a full version?

Use the Buy button on a game page or visit the Order page to select one or more games.